Your phone must be unlocked to use this service

Help and support

Get in touch with our UK based support team

How can we help you?

Whether you are already a Candy customers or you are looking to join us, we are here to help you.

Live chat with us *

Talk to our support agents live
Click the Live Chat button

Write to us

Candy Telecom
Suite 1280, 109 Vernon House
Friar Lane
Nottingham
NG1 6DQ

Email us

Use the form below, someone will get back to you within 1 working day

Candy is a web driven company and aims to answer all queries online, so you’ll need to make initial contact using one of the methods above. If there is a need to speak to someone over the phone, we’ll then arrange a time for us to call you to discuss your query.

*The live chat button will not show if all our live chats agents are busy helping other customers. Use the form below to get in touch and we will get back to you asap.

Send us a message

4 + 1 =